Shipping & Delivery Policy
Shipping & Delivery Policy
Effective Date: 01/11/2024
Thank you for shopping with Mim Gallery! We’re committed to delivering your orders promptly and securely. Please review our shipping and delivery policies to understand how we process and deliver your purchases.
1. Shipping Locations
We currently offer shipping across India. For orders outside of our standard delivery areas, please contact our support team to check for availability and delivery options.
2. Shipping Rates
Standard Shipping: A flat rate will be applied based on the weight and size of your order, which will be calculated at checkout.
Free Shipping: Orders above a specified amount (e.g., ₹1,000) may qualify for free shipping.
3. Delivery Timeframes
We strive to process and ship orders within 1–2 business days of receiving your order. Delivery times vary depending on your location:
Local Deliveries (within Murshidabad): 2–4 business days
Regional Deliveries: 4–7 business days
National Deliveries: 7–10 business days
Note: Delivery times may vary during peak seasons, holidays, or due to unforeseen circumstances.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details.
Use the tracking number provided to monitor your order’s status and estimated delivery date.
5. In-Store Pickup
If you prefer, you can choose to pick up your order directly from our store:
📍 Location: Amtala, Nowda, Murshidabad, West Bengal – 742121
🕒 Hours: 10:00 AM to 6:00 PM
When picking up your order, please bring a valid ID and your order confirmation for verification.
6. Issues with Delivery
If you experience any issues with your delivery, such as delays, damages, or missing items, please contact us immediately.
Our team is always ready to help resolve any issues and ensure a satisfactory shopping experience.
7. Contact Us
For questions about shipping, delivery times, or any specific requests, please reach out to us at:
📧 Email: info@mimgallery.com
📞 Phone & WhatsApp: +91 7872100200
🌐 Website: www.mimgallery.com
Thank you for choosing Mim Gallery. We look forward to delivering your order with care and reliability!